View Our Website View All Jobs

Operations Associate

Come join one of the fastest growing independently owned distributors in Northern California! We are looking for a full-time Operations Associate to support our Business Operations team in Hayward, CA.  

The successful candidate will be able to:

  • Audits new accounts and collaborates with sales team and confirms information is accurately indexed our business management software database. Continually providing operational guidance for any and all customer accounts by meeting regulatory guidelines and verifying information is in alignment with ALCAL’s operational procedures.
  • Works cross functionally with the logistics team to increase awareness for pending returned goods that have not yet been processed while maintaining control of both the material and the workflow.
  • Interaction with third-party vendors is required along with contacting manufacturers for authorization to return non-stock and stock products. Responsible for tracking the vendor’s credits and creating accountability for process itself.
  • Analyze sales orders along with invoices to preemptively identify and fix inventory issues, billing inconsistencies, lost material and duplicate orders.
  • Reconciling budget and payroll operations for the corporate branch along with identifying, evaluating, and minimize outlying complexities within the budget.
  • Able to manage assignment of workload which may include but not limited to processing credit card transactions, return good authorizations, proof of delivery requests, account invoicing and tracking product logistics within manifests.
  • Ensures that the highest standard of customer service is provided to all customers and works with branch staff to resolve any issues or account problems. Troubleshooting may be done daily, resolving customer issues and providing direct support to clients with CRM tools.
  • Participates in carrying out operational objectives as assigned by the Business Operation’s Manager by collaborating with other team members and branch staff, as needed; while fostering the ability to perform ad-hoc activities as requested by the management team.

The ideal candidate will have a great attitude, understand the customers’ needs, will take initiative and be quick on their feet.

If you have a strong work ethic, want to learn and grow, while working with a great group of people, please apply via this job posting and include a short paragraph about why you are looking for a job like this!

We offer a competitive pay, benefits package, and a great working environment!

More about Alameda Electrical Distributors and California Service Tool:

Participates in carrying out operational objectives as assigned by the Business Operation’s Manager by collaborating with other team members and branch staff, as needed; while fostering the ability to perform ad-hoc activities as requested by the management team

Over that last decade we have expanded to 11 locations throughout Northern and Central California at are ranked among the top 100 companies in our industry nationally. We focus on several key categories under two company brands, including Electrical supplies, Tools, Safety, Alternative Energy, and Automation. Our core market served includes: Commercial and industrial contractors, and Facility and OEM clients. If you are looking for a stimulating work environment where you will be supported and have the autonomy to make a dramatic impact, this could be the place for you.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file